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[Bug]: Opensign not delivering to Yahoo inboxes #2089

@ionc-blaze

Description

@ionc-blaze

Issue Description

Hi there,

I have a number of clients who use Yahoo, but do not seem to get the emails from OpenSign. I have tested this and seen it myself where the email is never delivered.

Is this a known issue? Any work around instead of having to send the link manually?

Expected Behavior

OpenSign emails should be delivered to Yahoo inboxes.

Current Behavior

Yahoo inboxes never receive OpenSign emails (for contracts)

Steps to reproduce

Have two separate signatories. One on yahoo and one on another provider (I tried google). Googlemail receives the email to sign, Yahoo does not.

Screenshots of the issue(optional)

No response

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

Windows 11

What browsers are you seeing the problem on?

Chrome

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

2.35

What environment are you seeing the problem on?

Production (app.opensignlabs.com)

Please check the boxes that apply to this issue report.

  • I have searched the existing issues & discussions to make sure that this is not a duplicate.

Code of Conduct

  • I agree to follow this project's Code of Conduct
  • I have searched the existing issues & discussions to make sure that this is not a duplicate.

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